Privacy Policy

Dr Isabelle Gagnon, chiropraticienne, D.C., de la clinique chiropratique du Pontiac is committed to protecting your privacy and the personal information we collect on our Web site or through other technological means, use or disclose to third parties in the course of our business. 

This Privacy Policy describes how Dr Isabelle Gagnon, chiropratician, D.C., of the Pontiac Chiropractic Clinic protects the personal information it holds, taking into account the requirements of applicable privacy laws to which it is subject, as well as any other applicable privacy laws and regulations. 

This Policy does not apply to information that is public information under such legislation. 

Responsibility 

Docteure Isabelle Gagnon, chiropraticienne, D.C., of the Pontiac Chiropractic Clinic is responsible for the protection of personal information held by her or entrusted to a third party. 

Docteure Isabelle Gagnon, chiropraticienne, D.C., of the Pontiac Chiropractic Clinic ensures that its employees, as well as third parties with whom it does business, protect the confidentiality of personal information to which they have access, regardless of the nature of the medium or the form in which it is accessible.  

Personal information we collect 

The personal information collected by the Pontiac Chiropractic Clinic is: last name, first name, mailing address, gender, e-mail address, telephone number, date of birth, policy and insurance certificate numbers. 

Purpose of collection and means by which we collect personal information 

We use the personal information we collect only for the purposes described below:  

Identification, prevention and detection of fraud, measuring traffic, promotional purposes, management of the clinic’s services, personalizing and improving website navigation, automated decisions, insurance billing. 

Pontiac Chiropractic Clinic collects personal information through: file opening forms (paper and/or electronic), mobile applications, social networks, cookies, contact with us, etc.  

Consent – collection, use and disclosure 

Dr Isabelle Gagnon, chiropratician, D.C., of the Pontiac Chiropractic Clinic obtains your consent before collecting, using or disclosing your personal information to third parties, except as provided by law. 

Under no circumstances will Dr Isabelle Gagnon, chiropraticienne, D.C., de la clinique chiropratique du Pontiac use or disclose personal information without your consent unless it is authorized or required to do so under applicable law.  

Retention Period 

We will retain your personal information for a period of seven years following its last use, except where otherwise required by law.   

Security measures 

We protect your personal information by security safeguards (physical, technical or administrative) appropriate to the nature of the information, in order to prevent unauthorized access, use or disclosure to third parties, and to prevent loss or other unauthorized access or disclosure. 

Access to and correction of your personal information 

It is important that the personal information we hold about you is up to date. Please inform us of any changes to your personal information. 

In addition, you may submit a request : 

  • access to your personal information;
  • rectification of your personal information;
  • withdraw your consent to the use or disclosure of your personal information; or personal information;
  • portability;
  • stop the distribution of your personal information; de-index it, 


by contacting Dr Isabelle Gagnon, chiropratician, D.C., by e-mail at chiropontiac@gmail.com

How to contact us 

You may contact us regarding this Privacy Policy, or to make comments, exercise your rights or file a complaint, by contacting Docteure Isabelle Gagnon, chiropraticienne, D.C., Privacy Officer, at chiropontiac@gmail.com or by telephone at 819-683-3690 or 819-647-5155.   

Date of policy 

The effective date of this policy is October 1, 2023.